Privacy policy

Your information, handled with care.

Last updated 22 July 2026

Information we collect

Business contact details, address and postcode, property and cleaning details, access instructions, priorities, booking history, communications and payment status where applicable.

How we use it

To assess business enquiries, operate accounts, calculate prices, arrange and deliver cleaning, communicate about services, provide support, prevent abuse and maintain business records.

Who receives it

We share only the information needed with people and systems involved in operating Quickola and delivering an agreed service, including hosting, database, communications and security processors acting for us.

How long we keep it

We retain information only as long as needed for bookings, support, legal obligations, safety, fraud prevention and business records.

Your choices

You may ask to access, correct or delete information, object to or restrict some uses, or raise a concern with the UK Information Commissioner’s Office.

Contact

Privacy questions and requests can be submitted through the Quickola contact form.